Jani Tirkkonen

Cloud Platforms Technician

Projects

Cloud Resume Challenge

2023

Click to view original project details


This serverless resume website is built following the challenge. Written using HTML and CSS it uses different AWS services such as S3 for hosting, CloudFront and ACM for HTTPS security, Route53 for DNS, visitor counter written in JavaScript uses DynamoDB and API Gateway with a Lambda Function written in Python. Deployed using SAM/CloudFormation for Infrastructure as Code.

Work Experience

W.D.M. Limited – Bristol, UK

IT Cloud Platforms Technician

Aug 2023 - Present


Technical role supporting the business IT and SaaS Platform hosted across multi cloud infrastructure (AWS, Azure) utilising latest DevOps practises.


Maintaining system health through development and utilisation of automated deployment, monitoring and patching, Migrating OnPrem hosted services to cloud platforms, Automation scripting using PowerShell, Acting as point of escalation to support teams for Infrastructure issues, Assisting developers with deploying/troubleshooting .NET/C# apps.


Experience with AWS, Azure, GitLab CI/CD, PowerShell, SQL, Windows Server, IIS, Linux, Grafana, Docker

Cognizant – Bristol, UK

IT Service Desk Analyst

Oct 2022 - May 2023


TUPE'd role working on the AXA UK account offering senior support to Offshore Service Desk


Supporting project migrating users from W7 to W10

AXA UK – Bristol, UK

IT Service Desk Analyst


Dec 2018 - Sep 2022

Telephone, mail and chat based 1st Line Support for 1000+ end users


Experience with Active Directory, Azure Active Directory, Azure Virtual Desktop, Endpoint Manager/Intune, Airwatch MDM, Citrix, VMWare, Cisco Software/Hardware, Microsoft 365, Meraki, Windows10, Windows7, ServiceNow, Laptop/Desktop/Mobile support


Training new starters to the Service Desk and offering guidance, Overseeing offshore agents, Assisting on projects within IT, Standing in for the Service Desk Manager in their absence

NRS Recruitment – Bristol, UK

Warehouse Operative

Oct 2017 - Sep 2018


Accurate picking/packing and dispatching of Sainsbury's products using an LLOP truck

Mekonomen – Kuopio, Finland

Store Employee

Mar 2014 - Sep 2014


Car parts sales, delivery driving, office work, warehouse stock keeping, managing office IT equipment

Certificates

AWS Certified Solutions Architect Associate


2023

Education

Savo Vocational College - Kuopio, Finland


Vocational Qualification in Business and IT

2008 - 2011

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